Here are 24 of our 60+ agents. Each card names the team it serves, with its industry, region, channels and tools.
Delivery platform
Partner support team, Morocco · Live since October 2025
ServeAfter the sale
Account management for restaurant partners
Answers partners' app and account questions, coaches them on cancellations, prep time and uptime with their own numbers, chases missing documents and hands the rest to their account manager.
Qualifies each prospect by goal and experience, recommends one course from the country's catalogue, answers intake and price questions, books a call or campus visit and tags the lead in the CRM.
Merchant support, West Africa · Live since January 2026
ServeAfter the sale
Transaction support on Zendesk
Merchants ask where a transaction is, why it failed or how to get a refund. The agent checks the transaction, answers with the status and the timeline, and closes the ticket.
Recommends a phone, quotes the weekly plan or the cash price, checks the delivery zone and hands buyers to telesales with their details ready. Switches to Swahili when the customer does.
Google Sheets
Delivery zone check
Business messaging provider
Sales team, West Africa · Live since June 2026
WorkspaceThe sale
A CRM copilot for the sales team
Sales reps send their meeting notes by message. The agent finds the right lead or opportunity in Odoo, fills the fields, adds the note and avoids duplicates.
Odoo
50+ sales reps keeping one clean CRM
Delivery platform
Key accounts team, Morocco · Live since May 2026
ServeAfter the sale
Key account management
The same account manager, tuned for the largest restaurant groups, with a French and Darija mix that matches how these partners write.
Knowledge base
Tech school
Admissions, Kenya · Live since April 2026
SellBefore the sale
Admissions, from first question to application
Recommends the right course from the learner's goal and background, explains what they will build, and sends the course's application link with the next intake date.
Knowledge base
Google Sheets
55% of leads qualified automatically
Market data platform
Investor support, Morocco · Live since October 2026
ServeBefore the sale
Stock market answers on WhatsApp
Investors ask about listed companies: prices, financials, ratios, dividends, shareholders and peer comparisons. Answers come from the client's own market database, in French, English or Darija, and never include buy or sell advice.
Client database
Electronics retailer
After-sales, Tunisia · Live since September 2026
ServeAfter the sale
Order tracking, refunds and after-sales
Customers send an order reference and get the status straight away. Refund requests and after-sales issues are qualified in the chat and handed to the right team.
PrestaShop
Business messaging provider
Merchant onboarding, West Africa · Live since June 2026
SellBefore the sale
Qualification and onboarding of small businesses
Qualifies small businesses that get in touch, answers their product questions, writes the lead into Odoo and walks them through getting started.
Odoo
Knowledge base
Delivery platform
Shops and specialities team, Morocco · Live since July 2026
ServeAfter the sale
Account management for shops and specialty stores
Catalogue updates from a shared template, new store openings, bank detail changes and out-of-stock replacements, handled in the chat. Replies by voice note when the shop owner prefers it.
Knowledge base
Language school
Admissions, Tunisia · Live since March 2026
SellBefore the sale
Qualification and level-test booking
Qualifies adult learners on motivation, location and timing, answers objections, and books a free level test at the nearest centre or online.
Knowledge base
Location lookup
Fintech
Merchant onboarding, West Africa · Live since January 2026
ServeAfter the sale
Small merchant onboarding and support
Takes small merchants through business verification, technical integration and go-live, then answers their cash operations questions on WhatsApp and email.
Knowledge base
Phone retailer
Sales and support calls, Kenya · Live
WorkspaceThe sale
Telesales call summaries
Each telesales call is transcribed, attributed speaker by speaker and summarised, so the next person on the lead knows exactly where the sale stands.
Delivery platform
Partner sales team, Morocco, Kenya · Live since January 2026
SellBefore the sale
Qualification of new partners
Checks that the restaurant or shop sits inside a delivery zone, collects the business details, legal document, decision-maker and menu, and hands qualified partners to sales.
Delivery zone check
Pan-African tech school
Sales follow-up, 8 countries · Live since April 2026
EngageThe sale
Follow-up of quiet applicants
When a lead stops replying, the agent comes back with what was already discussed and one clear next step.
Zoho CRM
Fintech
Operations team, West Africa · Live since January 2026
ControlAfter the sale
Failed-transaction monitoring
Reads the logs of every failed transaction, groups them by cause and alerts the operations team on Slack and email when a pattern appears.
Kibana
Slack
Electronics retailer
Online sales, Tunisia · Live since September 2026
SellThe sale
Product search, orders and lost baskets
Finds the right product in the catalogue, compares options and places the order in the chat. Follows up on abandoned baskets and visitor leads, and runs campaigns to past customers from the CRM.
PrestaShop
CRM
11,000+ products the agent can search and sell
Delivery platform
Partner communications team, Morocco · Live since February 2026
EngageAfter the sale
Replies to partner broadcasts
Reads every reply to the partner broadcast number, stays silent on noise, points support requests to the right line and alerts the team on churn, legal or fraud risk.
Tech school
Student support, Kenya · Live since April 2026
ServeAfter the sale
Student support
Current students ask about deferrals, certificates, platform access or fees. The agent answers with the right contact and escalates only what is not covered.
Knowledge base
90% of support tickets resolved without escalation
Checks transactions for fraud and gaming patterns and flags suspicious merchants to the risk team with the evidence attached.
Transaction data
Fraud and gaming checks on 100% of transactions
Delivery platform
Courier safety team, Morocco · Live since March 2026
ServeAfter the sale
Road-safety reports from the public
Anyone can report a courier's behaviour on the road. The agent collects what happened, where, when, the bag number and any photo, and sends injury cases to emergency numbers first.
Bac preparation platform
Online subscriptions, Tunisia · Live
SellThe sale
Self-serve subscriptions to Bac preparation
High-school students and their parents pick the right Bac preparation plan and subscribe in the chat, all the way to payment, with no call needed. A different tone from the adult courses, built for students and families.
Payment
Tech school
Admissions and support calls, Kenya · Live since April 2026
WorkspaceThe sale
Call summaries for admissions and support
Every call with a learner is summarised, with who said what, so the team sees where sales and support conversations go well and where they can improve.
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