Case studies

EN/FR

AI agents for customer operations in Middle East & Africa.

We deploy, integrate, and manage AI agents that work in your language, your systems, and your market, not a generic tool your team has to trust and figure out how to implement. Fully auditable. Fully under your control

Book a 30-minute call

Get in touch

Deployed in :

Morocco, Tunisia, Senegal, Côte d’Ivoire, Kenya, and Nigeria.

Morocco, Tunisia, France, Côte d’Ivoire, Kenya, Saudi Arabia…

Morocco, Tunisia, Senegal, Côte d’Ivoire, Kenya, and Nigeria.

Trusted by operators, fintechs, and edtech platforms across Emerging markets.

Get in touch

80%

Of student inquiries resolved automatically

80%

Of student inquiries resolved automatically

3x

Faster partner support resolution

3x

Faster partner support resolution

92 %

of Tier-1 support handled by the agent across 8 markets

92 %

of Tier-1 support handled by the agent across 8 markets

Book a 30-minute call

Most AI agents fail in emerging markets.

Most AI agents fail in Africa and The Middle East.

Most AI agents fail in emerging markets.

They hallucinate answers your customers act on.

They don't communicate through voice notes.

How it works

How it Works

How it works

1 We scope it.

We audit your operations with your team, identify the

highest-impact workflows, map existing systems, and

design the right agent for your context.

We audit your operations with your team, identify the

highest-impact workflows, map existing systems, and

design the right agent for your context.

2 We build it.

We build the agent, integrate it with your tools, and train it on your data and processes. You validate at every step before anything goes live.

3 We run it.

We manage performance, quality, and continuous improvement. Every month. You get results, not another tool to manage.

Get in touch

Reimagine how work
gets done.

We identify your highest-impact operations and design AI agents around them.

Admissions & Enrollment
Qualify students, answer program questions, trigger enrollment flows.
Merchant Onboarding
Walk partners through activation, verify documents, confirm setup.
Customer Support
Resolve Tier-1 requests, route escalations, track resolution.
Sales Qualification
Engage inbound leads, score intent, book meetings for your team.
Payment Collection
Follow up on invoices, send reminders, confirm via mobile money.
Legal & Compliance
Answer policy questions, route contract requests, track deadlines.
HR & Internal Ops
Handle employee FAQs, onboarding checklists, leave requests.

Admissions & Enrollment
Qualify students, answer program questions, trigger enrollment flows.
Merchant Onboarding
Walk partners through activation, verify documents, confirm setup.
Customer Support
Resolve Tier-1 requests, route escalations, track resolution.
Sales Qualification
Engage inbound leads, score intent, book meetings for your team.
Payment Collection
Follow up on invoices, send reminders, confirm via mobile money.
Legal & Compliance
Answer policy questions, route contract requests, track deadlines.
HR & Internal Ops
Handle employee FAQs, onboarding checklists, leave requests.

Ready to run operations differently?

Get in touch

Your workflows stay intact.

MESSAGING & CRM: We plug into your existing stack,

no ripping and replacing.

HubSpot

Salesforce

WhatsApp Business API

Zendesk

PAYMENTS & LOCAL: Connected to the payment

infrastructure your market runs on.

Wave

MTN MoMo

Orange Money

Stripe

INTERNAL TOOLS: Your agents take action inside

the tools your team already uses.

Slack

Notion

Custom APIs

Google Sheets

Dedicated local teams who build and deploy with you.

We handle the full implementation: from scoping

and integration to training and launch. Every agent is

tuned to your operational context. Your team validates before anything goes live.

We handle the full implementation: from scoping

and integration to training and launch. Every agent is

tuned to your operational context. Your team validates before anything goes live.

You see everything. Always.

We don't deploy and disappear. Every agent runs inside a monitoring layer that tracks, evaluates, and improves performance — with full visibility for your team.

Nothing happens that you can't see.

Get in touch